@Rich said in Don’t do this…:
Does your company have a number people can text?
That helped me reduce the emergency style button pushing. Current message is "Hi, this is Rich at mycheeseypianorelatedbusinessname.com Leave a message or text us at this number, and we'll get back to you as soon as possible"
People prefer short messages, and love texting.
Yes, adding the text option to the message is a good idea.
Though just not being an OC jerk and realizing there’s a reason that you are getting the voicemail is still the best option…