Dropped the car off at the Silver Rock approved car place yesterday. They had given me 4 different places to choose from. There were not highly regarded, but one is considered an above average shop, so I took it there. They need to keep the car for a few days but have started the claims process. Carvana approved extending my guaranteed return date by 3 days to match.
The guy at the shop said they’ve had decent success with Silver Rock approving the claims overall, and he only recalled one that he felt Silver Rock hadn’t treated the consumer well… So we will see.