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The New Coffee Room

  1. TNCR
  2. General Discussion
  3. Jesus I could be screwed.

Jesus I could be screwed.

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  • J Offline
    J Offline
    jon-nyc
    wrote on 3 Dec 2024, 17:06 last edited by
    #1

    I had an avis rental in Atlanta.

    When I returned it, the guy wasn’t there. I walked a hundred feet or so and saw an employee who told me just make sure I leave the keys and they’ll email the receipt. No worries, I’ve done this 1000 times.

    An hour ago I get a text saying my rental is three days overdue.

    I’m still on hold waiting for customer service.

    "You never know what worse luck your bad luck has saved you from."
    -Cormac McCarthy

    1 Reply Last reply
    • J Offline
      J Offline
      jon-nyc
      wrote on 3 Dec 2024, 17:15 last edited by
      #2

      And now every minute I get to hear a grating grammatical error.

      It’s the order IN WHICH it was received. You fucking cunt.

      "You never know what worse luck your bad luck has saved you from."
      -Cormac McCarthy

      H 1 Reply Last reply 3 Dec 2024, 17:35
      • J Offline
        J Offline
        jon-nyc
        wrote on 3 Dec 2024, 17:31 last edited by
        #3

        My god I have plenty of experience working with south Asians and have traveled through India. But for the life of me I couldn’t understand this woman. I finally had to have her spell ‘date of birth’ because repeating it 6 times didn’t work.

        "You never know what worse luck your bad luck has saved you from."
        -Cormac McCarthy

        1 Reply Last reply
        • H Offline
          H Offline
          Horace
          wrote on 3 Dec 2024, 17:33 last edited by
          #4

          Well that sucks. Something tells me a big company like that has some policy for these situations, assuming they trust you that you dropped it off. Maybe they'll check their cameras.

          Education is extremely important.

          1 Reply Last reply
          • J Offline
            J Offline
            jon-nyc
            wrote on 3 Dec 2024, 17:33 last edited by
            #5

            35m on hold just to get a person. She put me on hold 5 minutes to ‘investigate’. I told her this won’t be resolved by looking at a computer. It will be resolved by someone walking around the garage at Hartfield.

            I put the odds of me needing to fly down there myself and find the damn thing at 25%.

            "You never know what worse luck your bad luck has saved you from."
            -Cormac McCarthy

            1 Reply Last reply
            • J jon-nyc
              3 Dec 2024, 17:15

              And now every minute I get to hear a grating grammatical error.

              It’s the order IN WHICH it was received. You fucking cunt.

              H Offline
              H Offline
              Horace
              wrote on 3 Dec 2024, 17:35 last edited by
              #6

              @jon-nyc said in Jesus I could be screwed.:

              And now every minute I get to hear a grating grammatical error.

              It’s the order IN WHICH it was received. You fucking cunt.

              I tend to be so annoyed at how slowly people speak in those sorts of recordings, that I think I would welcome some ungrammatical word removal.

              Education is extremely important.

              1 Reply Last reply
              • 8 Offline
                8 Offline
                89th
                wrote on 3 Dec 2024, 17:48 last edited by
                #7

                I hope at least you got this banger of a "on hold" music track:

                Link to video

                1 Reply Last reply
                • M Offline
                  M Offline
                  Mik
                  wrote on 3 Dec 2024, 17:55 last edited by
                  #8

                  If it was at the airport you'll be on video, and you have evidence of your flight. This will work out, but it might be a pain in the ass.

                  “I am fond of pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals.” ~Winston S. Churchill

                  1 Reply Last reply
                  • J Offline
                    J Offline
                    jon-nyc
                    wrote on 3 Dec 2024, 17:59 last edited by
                    #9

                    Fortunately it was a Mitsubishi with Vermont plates. How many of those could there be in the Avis garage in Atlanta? It’s also conceivable I could get a friend to walk through the garage and find it.

                    Though, to Horace’s point, they should have a procedure for this. With millions of rentals per year this has to happen now and then.

                    "You never know what worse luck your bad luck has saved you from."
                    -Cormac McCarthy

                    1 Reply Last reply
                    • 8 Offline
                      8 Offline
                      89th
                      wrote on 3 Dec 2024, 18:11 last edited by
                      #10

                      I usually rent from Alamo. Haven't had many problems but it always seems to be with Avis or Budget when I do.

                      1 Reply Last reply
                      • C Offline
                        C Offline
                        Copper
                        wrote on 3 Dec 2024, 18:13 last edited by
                        #11

                        I remember when we were building the systems for Nation/Alamo, they wanted to have an automated return system with a device in the car that we could detect when the vehicle was returned.

                        So the car would be checked-in just by driving onto the lot.

                        When I first heard about it I said the renter could just throw the device over the fence and then keep the car. I forget whether they ever implemented that.

                        1 Reply Last reply
                        • L Offline
                          L Offline
                          LuFins Dad
                          wrote on 3 Dec 2024, 18:43 last edited by
                          #12

                          Any update?

                          The Brad

                          1 Reply Last reply
                          • J Offline
                            J Offline
                            jon-nyc
                            wrote on 3 Dec 2024, 18:45 last edited by
                            #13

                            The woman from Bangalore gave me an investigation ID number and said to check back in a week.

                            "You never know what worse luck your bad luck has saved you from."
                            -Cormac McCarthy

                            1 Reply Last reply
                            • L Offline
                              L Offline
                              LuFins Dad
                              wrote on 3 Dec 2024, 18:56 last edited by
                              #14

                              FFS

                              The Brad

                              1 Reply Last reply
                              • C Offline
                                C Offline
                                Copper
                                wrote on 3 Dec 2024, 19:18 last edited by
                                #15

                                How to Avoid Being Accused of Not Returning a Rental Car

                                https://blog.autoslash.com/how-to-avoid-being-accused-of-not-returning-a-rental-car/

                                1 Reply Last reply
                                • J Offline
                                  J Offline
                                  jon-nyc
                                  wrote on 3 Dec 2024, 19:54 last edited by
                                  #16

                                  The screenshot of the metadata is a good idea.

                                  "You never know what worse luck your bad luck has saved you from."
                                  -Cormac McCarthy

                                  1 Reply Last reply
                                  • K Offline
                                    K Offline
                                    kluurs
                                    wrote on 3 Dec 2024, 23:26 last edited by
                                    #17

                                    Did you use google maps or Waze to get to the airport? That data is still somewhere.

                                    1 Reply Last reply
                                    • J Offline
                                      J Offline
                                      jon-nyc
                                      wrote on 3 Dec 2024, 23:32 last edited by
                                      #18

                                      I can prove I was at the airport, as I took my flight. But they are the ones who can prove I returned it with video and the presence of the car in the garage.

                                      It's pretty much impossible to get a car out of that garage without showing papers to the attendant. And they did check to see if there was an activity on the vehicle, and there wasn't.

                                      "You never know what worse luck your bad luck has saved you from."
                                      -Cormac McCarthy

                                      1 Reply Last reply
                                      • H Offline
                                        H Offline
                                        Horace
                                        wrote on 3 Dec 2024, 23:40 last edited by
                                        #19

                                        I'm confident that someone bearing your passport, boarded the plane that day. I am confident of nothing else.

                                        Education is extremely important.

                                        1 Reply Last reply
                                        • M Offline
                                          M Offline
                                          Mik
                                          wrote on 4 Dec 2024, 00:49 last edited by
                                          #20

                                          I suspect he looked a lot like Jon too. Really a lot.

                                          “I am fond of pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals.” ~Winston S. Churchill

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