Doordash
-
wrote on 27 Mar 2021, 00:07 last edited by
Mrs. George felt like Chinese tonight, so we thought we'd order from a place that got good reviews, using Doordash.
- Two egg rolls
- Beef Chop Suey (for the Mrs.)
- Mongolian Beef - I like it spicy.
The egg rolls were nothing special, but they weren't bad. The Mongolian beef was really good - I ate too much.
But...there was only 1 small side of rice. We should have gotten two (one for each meal).
I contacted Doordash customer support and explained what happened. The customer service rep was very pleasant and gave me a $14.94 credit for the missing rice!
I wasn't expecting that, perhaps $3-$4. But almost $15?
Wow.
-
wrote on 27 Mar 2021, 00:10 last edited by
I too Doordashed tonight. I have called them several times for credits. I think they see it as the entree was not right so you get it refunded.
-
wrote on 27 Mar 2021, 00:17 last edited by
Speaking of which, I see that for some restaurants, Doordash and GrubHub have different prices for the same item. Here's KFC - same items in the order from both services.
Howzzat?
GrubHub:
Doordash:
Two bucks more for DoorDash? WTF?
-
wrote on 27 Mar 2021, 00:19 last edited by
I wonder if they pass that on to the restaurant.
-
wrote on 27 Mar 2021, 00:21 last edited by
Asian hate.
-
wrote on 27 Mar 2021, 00:22 last edited by
Depends on the deal the restaurant has with the delivery vendor. Some charge more to make up for the overhead Doordash or Grubhub charges which is substantial.
-
Depends on the deal the restaurant has with the delivery vendor. Some charge more to make up for the overhead Doordash or Grubhub charges which is substantial.
wrote on 27 Mar 2021, 00:32 last edited bySome charge more to make up for the overhead Doordash or Grubhub charges which is substantial.
I've read that it could be as much as 30%.
But, same restaurant, same order...different prices.
Do you think that's a function of negotiation?
I didn't look at the "fees and other charges" for the two services. Perhaps that evens it out.
-
Some charge more to make up for the overhead Doordash or Grubhub charges which is substantial.
I've read that it could be as much as 30%.
But, same restaurant, same order...different prices.
Do you think that's a function of negotiation?
I didn't look at the "fees and other charges" for the two services. Perhaps that evens it out.
wrote on 27 Mar 2021, 03:24 last edited by@george-k how do you think Door Dash can afford to give you a $14 credit for a side of rice?
-
@george-k how do you think Door Dash can afford to give you a $14 credit for a side of rice?
wrote on 27 Mar 2021, 11:48 last edited by@lufins-dad said in Doordash:
@george-k how do you think Door Dash can afford to give you a $14 credit for a side of rice?
The restaurant probably paid for the refund.