"The iPad doesn't work."

[Aqua Letifer]

I'd reply thusly:

Caveat emptor, bitches.

Seriously though I'd just tell 'em, use the existing apps and it'll work okay. (My iPad's basically getting there, too.)

[George K]

That's what my brain says. If you want to buy a 9 year old tablet, do your homework and make sure it meets your needs.

These things sell for anywhere from $80 to $120 on eBay.

[George K]

I have no doubt that many current apps will not work on this machine, but as you said, caveat....

Lemme sleep on it.

Buyer seemed like a nice enough gal. I just hate to come off like an a-hole.

[George K]

Bump for any other thoughts?

[Doctor Phibes]

@George-K said in "The iPad doesn't work.":

Bump for any other thoughts?

It's a bit tough if she got it for a young daughter. I'm a push-over for a sob-story, so possibly not the best person to give advice, but I'd be tempted to let her bring it back.

[Horace]

I'm amazed 9 year old tablets sell for that much.

[89th]

@Doctor-Phibes said in "The iPad doesn't work.":

@George-K said in "The iPad doesn't work.":

Bump for any other thoughts?

It's a bit tough if she got it for a young daughter. I'm a push-over for a sob-story, so possibly not the best person to give advice, but I'd be tempted to let her bring it back.

Same. Or as a middle ground, you could work with her on how to use it without it failing. If she brings it back, she won't find an iPad for $110 for her daughter. She sounds sincere and, if so, it would be some (moar) good you could add to the world.

That being said, if she tells you her daughter is under the age of 10, then tell her kids shouldn't have electronics until they are 30 and mumble bah humbug as you leave.

[Klaus]

So you are saying the tablet is technically OK and the only complaint is that new software isn't supported?

It's her problem, not yours. She can sell it herself if she can't use it.

[jon-nyc]

Klaus is right, of course, but still I’d be thinking about the little girl, take it back, and resell it myself with an explicit paragraph making clear what to expect from an old iPad.

Meanwhile mom still has 2 weeks and $110 dollars to shop for her.

I mean, this isn’t a scammer you’re dealing with. She’s just not knowledgeable about technology.

[LuFins Dad]

You are perfectly in the right to not take the return.

I’d still take it back. It would be salvaging this woman and her daughter’s Christmas at the cost of a little inconvenience to refund her and resell it again.

[George K]

Yeh, I slept on it. I'll email her and let her know that I'll take it back.

You can be right and still be an a-hole.

[LuFins Dad]

I would also let her know that Best Buy, Costco and such do have iPad 9s for $249 right now. It’s the model that’s going out, but will still be able to run the latest apps for several years.

[LuFins Dad]

And you are a good person.

[Doctor Phibes]

As was said to me in a vaguely similar situation - in a week, you won't notice the $100, but she will. There's definitely something to be said for knowing you helped somebody out.

[Horace]

Good decision.

[Axtremus]

Yes, I agree with reversing the transaction and give the buyer a chance to do over.

[Mik]

It’s Christmas. Use the $110, kick in $140 and buy her kid a new iPad. Take the old one back and sell it again. Winning.

[George K]

@Mik said in "The iPad doesn't work.":

It’s Christmas. Use the $110, kick in $140 and buy her kid a new iPad. Take the old one back and sell it again. Winning.

LOL, I was thinking about doing EXACTLY that when I was making coffee.

And then....

[Horace]

It’s interesting how the normal random person one meets can’t write a complete coherent sentence.

[George K]

@Horace said in "The iPad doesn't work.":

It’s interesting how the normal random person one meets can’t write a complete coherent sentence.

She's young and Hispanic. I cut slack.