What's the slowest moving line on the planet?
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I would submit, the Home Depot customer service line. Tonight I made the mistake of ordering something online from my local HD, so I could conveniently go pick it up. Boy was that a mistake. There were two people ahead of me, three HD employees milling about behind the service counter, and I waited 30 minutes. I was imagining what sort of conversation the service person was having with the guy who'd been at the counter with three masonry bricks, for 20 minutes. When I finally was called up and got within earshot, she was asking him how much money he made per year, I kid you not. He may have been trying to finance the bricks. He sheepishly informed her that he was not employed. It was a bad scene, and I tuned out from there. It took me another ten minutes to have the trainee who was helping me, retrieve my two items from the cage behind her. I had to show my drivers license to pick up my 15 dollars worth of items, so my identity should be in good hands now. I asked for all of it.
The night was saved by the Taco Bell next to HD, which I treated myself to after my ordeal in the queue. Taco Bell is in the chicken sandwich business now. The ripples throughout America of Chick Fil'A continue to be felt. Taco Bell's entry isn't too shabby. Also picked up a soft taco. Definitely the high point of my excursion.
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@89th said in What's the slowest moving line on the planet?:
I have experienced the HD wait before…not common but when it happens, you can’t even tell who is working, where the line is, where to stand, and whether to stop crying or not.
What an excellent description. -
I remember in the early days the folks working there were amazing. Recent forays have been much less impressive. Must be hard to get good people. My HD experience is grab, scan and go without human intervention.
Fun read of your story, sagas are the best!
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@mik said in What's the slowest moving line on the planet?:
Taco Bell actually has the healthiest fast food. You can have three of their Fresco tacos for about 450 calories. Pretty tasty.
And they clean out the system! It’s like getting your dryer vent line blown out.
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The Home Despot is not to be trusted.
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If I have to go to a large home improvement store, it's almost always Lowe's. Wish we had an 84 Lumber around here.
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When we moved to small-town Canada, the local Home Depot was the best hardware shop we'd ever been to. You'd get shop assistants coming up to you with advice who clearly did this stuff in their spare time, and they were the most helpful and knowledgeable people you could imagine.
Then we moved to Massachusetts. What a shocker.
I sure do miss that Canadian Home Depot.
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Here I have two Home Depot stores within a few miles of each other. One somehow consistently has more helpful staff than another. I cannot explain why that is.
Also has two Lowe’s around here. Lowe’s usually look cleaner and more organized than Home Depot’s (like Target to Walmart) and Lowe’s typically has more beautiful looking things (fixtures, vanities, etc.), but for building material, parts, and tools normally not meant to attract casual folks’ attention, it still looks to me that Home Depot has larger selections.