I'm too nice, my wife is not
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For reference, this is what my FIL had done* and is what I am expecting... slightly different tile, but same size tile.

*the guy who did theirs is notoriously slow/OCD, like 3 days staying until 9pm each day, cutting each tile. That's who we requested but he was not available based on scheduling.
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The first guy didn't know what he was doing and was probably trying to save tile by using scraps. Where those 1" pieces were could have been a single piece. Setting tile is all about planning. Start right, end right.
The dings in the counter are unacceptable. It's a brand new counter ferchissakes. It should have been covered by a tarp. Let your wife handle it and do not give them another red cent until it's done. It's not difficult but you have to know how. The counter people should do it and the cost deducted from the tile job payment.
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Yes they had a tarp but a thin one it seems, and if you dropped the previous 3x3 tiles just right, I can see how the dings happen. They are Cambria countertops so they will fix it (and the cost out of the installation job).
Your tile comments are spot on. It's about planning, and the 2nd time around I talked through the strategy with the guy. I'll be sure to post after pics later today when the grout is done.
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Last time I commissioned a remodeling that involved tiles, I made it a point to choose bigger tiles to minimize grout. Except the ceiling and the bath stall floor. Ceiling because of a tile were to fall I would rather a small piece falls rather than a big piece. Floor because it's supposed to be slightly curved to facilitate water draining, smaller tiles can accommodate curvatures better.
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Glad it turned out well in the end. I've replaced a few tiles but never done a wall or floor.
Spacer size is important; over 20 years ago in previous home, we had the whole ground floor done in non slip fake marble, and the cowboys used small spacers
. Looked great but who knew a few years later I'd be replacing grout here and there and there and there.Agree that split sinks aren't as easy to use as a single large. Maybe we don't have the discipline necessary to use it as it ought to be, but the divider gets in the way and I much prefer our singles.
Also I cracked our glass kettle on the divider of our double belfast. Stainless steel kettles rule.








