Treadmill extended warranty
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I'm not usually an extended warranty guy but I bought four extra years for my treadmill at about $100/year. It runs for two more years. I figure anybody who actually intends to use the treadmill should do so. The only people whose treadmills will reliably keep functioning, are people who don't use them.
But I've had a dead treadmill for the past couple weeks. A technician came out and said it needed a new motor, and he communicated that to NordicTrac. But NordicTrac doesn't like to order shiny new parts unless they're really really sure that they're necessary. So, rather than service the warranty they sold me, they're putting my technician on trial. Did he establish beyond a reasonable doubt that I need a new motor? Stipulated that my treadmill is dead - but - is a new motor genuinely necessary?? There have been apparently high level discussions between the technician's company and NordicTrac over this issue, and poor me, I'm just the collateral damage. The kid in the divorce while mom and dad fight it out.
10 days since the technician was here, and NordicTrac can only tell me that they have questions, and they are not yet satisfied that a new motor is really necessary. I would hope that the technician is telepathic and can read the mind of the treadmill to take more readings while he's not actually here visiting, but I despair that this is not the case.
No word on at what point we have an actual breach of contract. But the hold music at the NordicTrac service department is fire. A real pleasure to listen to it every morning as I queue up to be told that they have questions, and the non-clairvoyant technician is not answering them.
