"You were disturbing the flight."
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Doesn't it seems kind of coincidental that this totally uncalled for action happened to somebody who is quite so outspoken on Twitter?
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@Mik said in "You were disturbing the flight.":
The attendant should be canned immediately.
They need to determine what actually happened first. If what he says is true, they should definitely be fired.
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"As New York’s Hometown Airline, we are proud of our long history welcoming customers of different backgrounds and faiths from around the world. JetBlue does not tolerate discriminatory conduct, and we are committed to providing a respectful and welcoming environment for all our customers and crewmembers. We are taking this matter very seriously and conducting a full investigation into our crewmembers’ actions. We will take appropriate action once our investigation is complete as a result of non-compliance with any JetBlue policies.
At JetBlue, our #1 value is safety, and it guides every decision JetBlue makes. Our crewmembers should be focused on the safety of our flights and delivering a great customer experience. We have changed our uniform policy to make clear that on board the aircraft is not the right place for crewmembers to advocate positions on certain issues or political topics. Going forward crewmembers will only be permitted to wear pins approved or issued by JetBlue.
We had previously identified that our pin policy, which had dated back many years and allowed crewmembers to wear one unoffensive personal pin of their choice, needed to be updated to reflect the current environment. In light of this incident, we urgently expedited this change.
We have reached out to listen to Mr. Faust and offer our apologies for the breakdown in our policies during his flight. We hope with these actions we can welcome him back onto a JetBlue flight in the future."
"ONE unoffensive pin..." The attendant was in violation of that policy if what Faust relates was true.
"Now look here, you Baltic gas passer... " - Mik, 6/14/08
The saying, "Lite is just one damn thing after another," is a gross understatement. The damn things overlap.
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"As New York’s Hometown Airline, we are proud of our long history welcoming customers of different backgrounds and faiths from around the world. JetBlue does not tolerate discriminatory conduct, and we are committed to providing a respectful and welcoming environment for all our customers and crewmembers. We are taking this matter very seriously and conducting a full investigation into our crewmembers’ actions. We will take appropriate action once our investigation is complete as a result of non-compliance with any JetBlue policies.
At JetBlue, our #1 value is safety, and it guides every decision JetBlue makes. Our crewmembers should be focused on the safety of our flights and delivering a great customer experience. We have changed our uniform policy to make clear that on board the aircraft is not the right place for crewmembers to advocate positions on certain issues or political topics. Going forward crewmembers will only be permitted to wear pins approved or issued by JetBlue.
We had previously identified that our pin policy, which had dated back many years and allowed crewmembers to wear one unoffensive personal pin of their choice, needed to be updated to reflect the current environment. In light of this incident, we urgently expedited this change.
We have reached out to listen to Mr. Faust and offer our apologies for the breakdown in our policies during his flight. We hope with these actions we can welcome him back onto a JetBlue flight in the future."
"ONE unoffensive pin..." The attendant was in violation of that policy if what Faust relates was true.
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I wouldn’t take it out on JetBlue just yet. Half their business is ferrying Jews between NY and South Florida I’m sure they’ll do a proper investigation.
Banning passengers (hence canceling their flights) that disrupt flights is a sound policy. The issue here, assuming his version is reasonably accurate, is that one or two flight attendants abused that policy with or without the pilot being complicit.
