Speaking of trees and recourse...
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@lufins-dad said in Speaking of trees and recourse...:
Last year I notice a couple of spots on our Maple that looked bothersome. Call out the arborist to go over the tree from top to bottom and trim it back a little. "Everything is fine! Perfectly normal! Tree is very healthy..." A week ago I find mushrooms growing on the bark... Uh oh... Call the arborist. Half the tree's dead, they can still salvage the other half and "If you had called us out last year we could have saved the whole tree!" Uhm, we did call you out last year and you looked it over from top to bottom and declared it healthy...
Any recourse? I'm not looking for financial remuneration, but I do think they should cover part of the salvage cost, no?
Did they give you a written evaluation of the tree? If not you probably don't have a case, but it they did then you might have some redress with their insurance company?
What are they saying about this failure to detect serious disease? Are they going to refund what you paid them, or did they not charge for the initial inspection (filed under "you get what you pay for")?