Telephobia
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Generation Z — born between 1997 and 2012 — are struggling with telephobia, a "relatively recent phenomena" describing people who fear phone calls, according to Liz Baxter, a careers advisor at Nottingham College, a U.K.-based school for pupils aged 16 to 18 and older.
"Telephobia is a fear or anxiety around making and receiving telephone calls,"
There is definitely truth to this.
I remember a training class which always talked about increasing the level of communication by one step. for example: letter --> email --> text --> phone --> meet in person
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Generation Z — born between 1997 and 2012 — are struggling with telephobia, a "relatively recent phenomena" describing people who fear phone calls, according to Liz Baxter, a careers advisor at Nottingham College, a U.K.-based school for pupils aged 16 to 18 and older.
"Telephobia is a fear or anxiety around making and receiving telephone calls,"
There is definitely truth to this.
I remember a training class which always talked about increasing the level of communication by one step. for example: letter --> email --> text --> phone --> meet in person
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At work, I used to be on the phone half the day. Now I get maybe 1 call a week. So maybe it won't be as big a problem as we might think.
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I can see it with my 18 yr old son. He is hopeless in communicating by telephone.
@Renauda said in Telephobia:
I can see it with my 18 yr old son. He is hopeless in communicating by telephone.
I've seen some of that in my daughter. Rather than call and resolve something immediately she will throw a text out into the ether and wait for a response. I think she's gotten over that now as a project manager. I hope so.
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Engineers are often bad at making phone calls, and I've seen it for years. They'd much rather spent 45 minutes crafting an email with the inevitable chain of follow-ups than 5 minutes talking something through.
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I just got a weird flashback of a feeling I had probably 20 years ago when people were starting to send texts. I thought back then, there's no way people will text more and call less since it's so much slower to talk with someone. Silly me.
@89th LOL. So true.
One time I had to fly to Korea to "troubleshoot" an issue. The main issue was the lead person there (female, but doesn't really matter) had poor communication skills - mainly direct communication skills, wanting to avoid face to face.
I had her set up a group meeting first thing in the day and last thing before we went home. (I know, not the most efficient long term, but in the short term, it worked)
First meeting of the day: quick "bullet points" of what was needed to be done
Last meeting: review bullet points, decide what questions/comments needed to go back to US for overnight reviewNext day
RepeatVery simple, but getting her to improve the communication went a long way.
