"Nice scanner you got there. It would be a shame if..."
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"...it ran out of ink."
On Aug. 10, a federal judge ruled that HP Inc. must face a class-action lawsuit claiming that the company designs its “all-in-one” inkjet printers to disable scanning and faxing functions whenever a single printer ink cartridge runs low. The company had sought — for the second time — to dismiss the lawsuit on technical legal grounds.
“It is well-documented that ink is not required in order to scan or to fax a document, and it is certainly possible to manufacture an all-in-one printer that scans or faxes when the device is out of ink,” the plaintiffs wrote in their complaint. “Indeed, HP designs its all-in-one printer products so they will not work without ink. Yet HP does not disclose this fact to consumers.”
The lawsuit charges that HP deliberately withholds this information from consumers to boost profits from the sale of expensive ink cartridges.
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Too lazy to test this again, but I believe Dell does the same thing with its all-in-one laser printers -- the whole machine would stuck at telling you to install a new cartridge if one gets too low.
I had an old Canon inkjet all-in-one that could scan without having any ink cartridge installed. But that was more than a decade ago.
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I believe something like 65% of the HP printer revenue comes from ink sales. Not surprising, but still.
I went with an HP laser printer a few years ago. Best decision evah. I was really tired of dealing with dried out ink or lower levels of ink.
@89th said in "Nice scanner you got there. It would be a shame if...":
I went with an HP laser printer a few years ago. Best decision evah.
Indeed. I have a P1606DN printer.
Two trays (single feed was handy for printing checks and envelopes, back in the day), duplex, large in-feed capacity.
I've had it for about 14 years. No regrets and it works fine to this day.
You can get a refurb for about $150 on Amazon.
