When Seconds Count at Starbucks
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Operationally it makes sense. But I wonder if an order that is 51 seconds faster would attract new customers which is where the revenue would come from. Faster orders for existing customers does not change the profit.
@89th said in When Seconds Count at Starbucks:
But I wonder if an order that is 51 seconds faster would attract new customers which is where the revenue would come from. Faster orders for existing customers does not change the profit.
It does if they can let people go and retain their customers. Which they're not saying, obviously.
I was only joking
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I went into one in Long Island about a month ago. All of the orders were pickup through the app, or drive-through. Every one of them.
There were tables and chairs in there but no one was sitting in them. The employees were running around, frantic, with one person occasionally verifying drive-through orders. Her voice had all the warmth and welcome of an air traffic controller.
There were about a dozen people inside waiting for their online orders. Everyone was pissed off, on their phones, no one was talking to anybody. Names weren't even called out, cups were just dropped off at the pickup table.
Bowling Alone reaching its logical conclusion. It was fucking obscene.
Please love yourself.
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@89th said in When Seconds Count at Starbucks:
But I wonder if an order that is 51 seconds faster would attract new customers which is where the revenue would come from. Faster orders for existing customers does not change the profit.
It does if they can let people go and retain their customers. Which they're not saying, obviously.
@Doctor-Phibes said in When Seconds Count at Starbucks:
@89th said in When Seconds Count at Starbucks:
But I wonder if an order that is 51 seconds faster would attract new customers which is where the revenue would come from. Faster orders for existing customers does not change the profit.
It does if they can let people go and retain their customers. Which they're not saying, obviously.
The bar system doesn't shorten the number of employees making the coffee. There's still just one barista...
It will make a difference in their drive-through shops. There's been more than once where I've seen the drive-through backed up and decided to get coffee at Dunkin instead.
The Brad
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For people like me — who just want a simple black Trenta iced coffee — it’s kinda annoying.
Shut. The. #&%$. Up.
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@Doctor-Phibes said in When Seconds Count at Starbucks:
@89th said in When Seconds Count at Starbucks:
But I wonder if an order that is 51 seconds faster would attract new customers which is where the revenue would come from. Faster orders for existing customers does not change the profit.
It does if they can let people go and retain their customers. Which they're not saying, obviously.
The bar system doesn't shorten the number of employees making the coffee. There's still just one barista...
It will make a difference in their drive-through shops. There's been more than once where I've seen the drive-through backed up and decided to get coffee at Dunkin instead.
@LuFins-Dad said in When Seconds Count at Starbucks:
The bar system doesn't shorten the number of employees making the coffee. There's still just one barista...
And if one barista can make more coffees per day, what's going to happen, longer breaks for the staff?
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@LuFins-Dad said in When Seconds Count at Starbucks:
The bar system doesn't shorten the number of employees making the coffee. There's still just one barista...
And if one barista can make more coffees per day, what's going to happen, longer breaks for the staff?
@Doctor-Phibes said in When Seconds Count at Starbucks:
@LuFins-Dad said in When Seconds Count at Starbucks:
The bar system doesn't shorten the number of employees making the coffee. There's still just one barista...
And if one barista can make more coffees per day, what's going to happen, longer breaks for the staff?
3-4 more sugar creams per hour is not going result in changes in break schedules or the number of staff...
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Never understood the charm of Starbucks.
Lousy coffee.
Drink one espresso in via Dante in Milano and u understand that Starbucks is a travesty of a mockery of a sham of a mockery of two mockeries of a sham.
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Never understood the charm of Starbucks.
Lousy coffee.
Drink one espresso in via Dante in Milano and u understand that Starbucks is a travesty of a mockery of a sham of a mockery of two mockeries of a sham.
@bachophile said in When Seconds Count at Starbucks:
Never understood the charm of Starbucks.
Lousy coffee.
Drink one espresso in via Dante in Milano and u understand that Starbucks is a travesty of a mockery of a sham of a mockery of two mockeries of a sham.
Their basic coffee used to be reliable caffeine distribution. But I'm pretty much done with them at this point.
Please love yourself.
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I'd say that home made Nespresso makes a better drink.
Quicker, too. Even without spending 800 million.
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@bachophile said in When Seconds Count at Starbucks:
Never understood the charm of Starbucks.
Lousy coffee.
Drink one espresso in via Dante in Milano and u understand that Starbucks is a travesty of a mockery of a sham of a mockery of two mockeries of a sham.
Their basic coffee used to be reliable caffeine distribution. But I'm pretty much done with them at this point.
@Aqua-Letifer said in When Seconds Count at Starbucks:
@bachophile said in When Seconds Count at Starbucks:
Never understood the charm of Starbucks.
Lousy coffee.
Drink one espresso in via Dante in Milano and u understand that Starbucks is a travesty of a mockery of a sham of a mockery of two mockeries of a sham.
Their basic coffee used to be reliable caffeine distribution. But I'm pretty much done with them at this point.
I don't mind their coffee, their black iced tea is the bomb. But I can get pretty good coffee and iced tea for $3 cheaper at any convenience store.
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Their latte is drinkable, but privately owned places are generally way better.
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I went into one in Long Island about a month ago. All of the orders were pickup through the app, or drive-through. Every one of them.
There were tables and chairs in there but no one was sitting in them. The employees were running around, frantic, with one person occasionally verifying drive-through orders. Her voice had all the warmth and welcome of an air traffic controller.
There were about a dozen people inside waiting for their online orders. Everyone was pissed off, on their phones, no one was talking to anybody. Names weren't even called out, cups were just dropped off at the pickup table.
Bowling Alone reaching its logical conclusion. It was fucking obscene.
@Aqua-Letifer said in When Seconds Count at Starbucks:
I went into one in Long Island about a month ago. All of the orders were pickup through the app, or drive-through. Every one of them.
There were tables and chairs in there but no one was sitting in them. The employees were running around, frantic, with one person occasionally verifying drive-through orders. Her voice had all the warmth and welcome of an air traffic controller.
There were about a dozen people inside waiting for their online orders. Everyone was pissed off, on their phones, no one was talking to anybody. Names weren't even called out, cups were just dropped off at the pickup table.
Bowling Alone reaching its logical conclusion. It was fucking obscene.
I just have to say, what a perfect description. Sad, but perfect.
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@Axtremus said in When Seconds Count at Starbucks:
Wait 'til full automation.
Won't remove human interaction completely but don't worry, participation will be voluntary.
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We will always need a human being to yell at when we get the wrong coffee.
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We will always need a human being to yell at when we get the wrong coffee.
@Doctor-Phibes said in When Seconds Count at Starbucks:
We will always need a human being to yell at when we get the wrong coffee.
Assistant Abuse Absorber.
