Hey Klaus

[jon-nyc]

Renauda needs help. Any ideas?

[jon-nyc]

It appears to not be sending the reset email. I can see the email account on file so he’s checking the right one.

[Horace]

I am going on a posting strike until this is fixed.

[Axtremus]

@Klaus ... I tested this with my own account and can confirm that password reset email is indeed not being delivered.

[LuFins Dad]

M&M’s commented on a similar problem when she tried to log in a few weeks ago.

[Catseye3]

Ima write a letter.

[Klaus]

I'm on vacation right now and only have a cell phone but I'll see what I can do. Presumably some email server configuration issue...

[Axtremus]

@Klaus said in Hey Klaus:

I'm on vacation right now and only have a cell phone but I'll see what I can do. Presumably some email server configuration issue...

@Klaus , enjoy your vacation. I will work on this tonight and leave status update here.

[George K]

@Axtremus said in Hey Klaus:

@Klaus said in Hey Klaus:

I'm on vacation right now and only have a cell phone but I'll see what I can do. Presumably some email server configuration issue...

@Klaus , enjoy your vacation. I will work on this tonight and leave status update here.

Thanks for your efforts.

[Klaus]

I can confirm that sending email from the server does not work.

@Axtremus I get a "Error querying mail server IP" error when sending a test email. Looks like some issue with the DNS record to me. I assume the problem can be fixed within Cloudron. Keep me updated. I can't sleep well when the forum isn't working properly

[George K]

@Klaus said in Hey Klaus:

I can't sleep well when the forum isn't working properly

A dedicated servant never, ever rests.

Thank you for your work - again.

[Axtremus]

Alright, I think I have fixed it and I have tested the password reset procedure with my own account ...

@jon-nyc please let @Renauda know that he can try to reset his password again.

(EDIT: Deleted a paragraph asking for tester now that the fix has been independently confirmed.)

[Renauda]

@Axtremus

Thanks so much Ax!

Thank you jon as well for your efforts and sounding the alarm.

[George K]

@Renauda said in Hey Klaus:

@Axtremus

Thanks so much Ax!

Looking forward to seeing your thoughts about what's going on in Ukraine (and other cranky stuff, of course)!

And yeah, thank you @Axtremus - well done!

[Axtremus]

@Renauda thanks for the confirmation.

@Klaus , enjoy your vacation, I left private chat message with you that summarizes what I did.

[Horace]

Thank you everybody. Glad I can start posting again.

[89th]

@Axtremus Thanks for the quick help!

@Axtremus Damn you, now Horace is posting again.