Hey, Aqua.
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Since they don't keep the appointment records, when a bill comes just say,"What appointment?"
Congrats on the good report, and on finding your original doc. Thank goodness for both.
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@aqua-letifer said in Hey, Aqua.:
@catseye3 said in Hey, Aqua.:
Have you had your eye appointment? How did it go?
Thanks for askin'.
The tests suck. They're freaky and hardcore and some of them make you want to vomit. But all that's okay because this time around, the results were mercifully boring. Things could change at any time, so, fingers crossed for the next one.
Everything else about it was shit-terrible.
- When I called the day before (on a hunch), yup, they lost my appointment info. Had no record of it. They suggested I make a new one, but I'd have to wait a month. After I sent them their own goddamn month-old confirmation back to them, they agreed to "fit me in," but at a different time and location.
- They lost my insurance info after I sent it to them on January, along with the confirmation that they received it. I resent both my insurance and their own confirmation back to them, and waited on the phone with them to make sure they got it. They did. They also had me pay for my visit ahead of time to prevent contact with the receptionist come appointment time. ...Read that part again, it's important.
- I show up. "...Oh, hmmm. I don't have a record of your appointment, is this an emergency?"
- "Oh I see, okay. Yeah, we're backed up right now but if you want to wait we can fit you in in 45 min."
- "And I see you changed your insurance, do you have your card on you?"
- "And will you be paying by credit card for your copay today?"
Also, so many motherfuckers not wearing masks. That is to say they took them off all the time. These people are the demographic for COVID deaths.
The junior doc was a fuckass. Typical dumb smart person. He starts by continuing to impress upon me the reason for these visits. Hey asshole, you're new here. Look at my chart. It goes back years. I know why the fuck I'm here.
Also? He looks at my eyes and afterward, we have this conversation:
"Yeah, optic nerve damage is what we gotta look out for. Looks like you've already had some."
"What?"
"No vision damage though. I don't think."
"Wait, my optic nerve has had damage?"
"Wull... there are a lot of factors."Finally saw the senior doc. Healthy eyes he said.
I found my old doctor. She changed practices. I'm going to her new one next and I'll not be dealing with these fuckers ever again.
Everybody has a little cupping of their optic nerve. Some docs write the cupping as 0.2, etc. Over or about 0.4, worry. Other docs write it as a percentage.
Optic nerve damage can occur at high pressures and normal pressures. You treat the indivudual, not the medical book.
So, both docs could be right. You most likely do have some cupping of the optic nerve, even if you can see perfectly fine.
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@jolly said in Hey, Aqua.:
So, both docs could be right. You most likely do have some cupping of the optic nerve, even if you can see perfectly fine.
Oh, sure, I get that. But what you just did above was explain what the hell that meant. The junior doc is one of those typical guys who got into medicine because he understood the work, not because he was interested in helping people. He analyzes ailments, not help his patients. And because my thing is so weird, I need someone who's willing to explain this shit to me.
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Aqua, your experience sucked bad.
The reality is the average doc is seeing 20 patients a day and is trying to learn virtual visits for more than half their visits. These are early days for their next normal and probably administrative staff is periodically out as well do to Covid or loved ones with issues... god only knows if they were forced on to new billing or clinical systems last year or if breakdowns there.
High praise for doctor’s office that have been agile and maintained continuity.
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@loki said in Hey, Aqua.:
The reality is the average doc is seeing 20 patients a day and is trying to learn virtual visits for more than half their visits. These are early days for their next normal and probably administrative staff is periodically out as well do to Covid or loved ones with issues... god only knows if they were forced on to new billing or clinical systems last year or if breakdowns there.
High praise for doctor’s office that have been agile and maintained continuity.Yeah, I already know you're right about much of that in this particular case. Part of the problem with the receptionists is that they moved over to new management software and that screwed everything up. So, I do get that.
I'd even be willing to put up with all that B.S. if I was going to the right doc, but I'm not. The doc who did my last exam is very knowledgable and competent. But I don't know how many patients like me he's ever had.
My old doctor, on the other hand, not only goes to ophthalmology conferences like everyone else in her field, she's also been a keynote speaker delivering talks on the very thing that I have. (I found her slides online.) And a lot of recent studies relating to my problem have her name on them. She knows her shit and I highly doubt I'd be able to surprise her. So that's who I want doing my exams.
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Aqua:
"And because my thing is so weird, I need someone who's willing to explain this shit to me."Well, without boasting, that would be me.
But, I'm willing to let others chime in first, that's just the type of guy I am.
I've had iritis, so I am an expert too. I always have those eye drops at hand, even if on vacation. My entire life is just one blissful vacation. Life is grand, just a wonderful dream, one after another, living the dream when somewhere near cognizant. Eye drops are fine, as long as I have only two eyes.
Seriously, seems you're getting some good advice and answers, sorry you had to go through so much crap to just get an honest and realistic assessment for what's going on.
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@loki said in Hey, Aqua.:
Aqua, your experience sucked bad.
The reality is the average doc is seeing 20 patients a day and is trying to learn virtual visits for more than half their visits. These are early days for their next normal and probably administrative staff is periodically out as well do to Covid or loved ones with issues... god only knows if they were forced on to new billing or clinical systems last year or if breakdowns there.
High praise for doctor’s office that have been agile and maintained continuity.
If you only saw 20 patients a day, you'd be bankrupt in a few months.
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@rainman said in Hey, Aqua.:
Aqua:
"And because my thing is so weird, I need someone who's willing to explain this shit to me."Well, without boasting, that would be me.
But, I'm willing to let others chime in first, that's just the type of guy I am.
I've had iritis, so I am an expert too. I always have those eye drops at hand, even if on vacation. My entire life is just one blissful vacation. Life is grand, just a wonderful dream, one after another, living the dream when somewhere near cognizant. Eye drops are fine, as long as I have only two eyes.
Seriously, seems you're getting some good advice and answers, sorry you had to go through so much crap to just get an honest and realistic assessment for what's going on.
Just be aware of closed-angle glaucoma.