Hey George - ever reset a Mac?
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Daughter does not remember her password. Probably not her ID either. Have you ever used Apple's Recovery Mode? If so did it work as advertised?
@mik Recovery mode allows you to restart the computer using the internet as a boot device (or the hidden partition on her hard drive). If she has an Apple ID, she should be able to get a password reset and/or a username reset from Apple.
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