Hey George - ever reset a Mac?
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wrote on 18 Jan 2021, 14:52 last edited by Mik
Daughter does not remember her password. Probably not her ID either. Have you ever used Apple's Recovery Mode? If so did it work as advertised?
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wrote on 18 Jan 2021, 14:57 last edited by
That's a typical Windows problem. Get a Mac!
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Daughter does not remember her password. Probably not her ID either. Have you ever used Apple's Recovery Mode? If so did it work as advertised?
wrote on 18 Jan 2021, 15:01 last edited by@mik Recovery mode allows you to restart the computer using the internet as a boot device (or the hidden partition on her hard drive). If she has an Apple ID, she should be able to get a password reset and/or a username reset from Apple.