Everybody in Home Depot has to Work in a Store

[blondie]

Excellent idea.

[Axtremus]

Good idea, just don’t make it counter productive drag for the rank and file workers who are already there.

[Axtremus]

Now if Amazon.com would make its executives work in its warehouses too.
Or Nike its shoe factories.

[LuFins Dad]

How about the reverse? Have the janitor run the factory for a day?

[Doctor Phibes]

@LuFins-Dad said in Everybody in Home Depot has to Work in a Store:

How about the reverse? Have the janitor run the factory for a day?

For janitor's pay?

Presumably all the high-falutin' executives continue to get their corporate wages while they slum it with the plebs.

[Copper]

I believe Disney execs, maybe all office workers, used to be required to work in the Parks at least once per year.

My understanding is that the execs stopped doing this. But they did keep the cut to the front of the queues along with their families.

How to make customers hate you.

[Aqua Letifer]

@Doctor-Phibes said in Everybody in Home Depot has to Work in a Store:

@LuFins-Dad said in Everybody in Home Depot has to Work in a Store:

How about the reverse? Have the janitor run the factory for a day?

For janitor's pay?

Presumably all the high-falutin' executives continue to get their corporate wages while they slum it with the plebs.

And nothing they do there matters.

This is a newspaper policy.

Speaking of, far more effective would be to have everyone start in the mailroom.

[Axtremus]

@Aqua-Letifer said in Everybody in Home Depot has to Work in a Store:

Speaking of, far more effective would be to have everyone start in the mailroom.

Does it have to be the same company’s mailroom?

[LuFins Dad]

Old Jordan Kitt’s under Bill McCormick had almost all of the administrative staff be store staff that couldn’t cut it in the showroom. When a good prospective salesperson couldn’t quite pass the muster on the sales floor, they would often find an opportunity in the service department scheduling service calls or deliveries, or in the finance department, marketing, accounting, or materials management. The guy that handled making sure that we had enough paper towels, toilet paper, ink, pens, paper, lightbulbs, etc… was a former baritone in the Navy Sea Chanters, could have been an understudy for most professional operas and spent a year on the sales floor before being moved around. He spent 30 years with Jordan Kitt’s.

The other thing that happened, every new salesperson was also required to spend time in the office working with the customer service, delivery schedulers, credit managers, etc…

The result? You had an administrative staff that understood the stresses and challenges on the sales floor, and you had a sales staff that knew the dangers and challenges of overpromising what was actually possible through operations. While I ultimately didn’t care for how large the administrative aspects were as I like to have my hands involved in after sales service and such, for running a 30-40 store chain and accounting ~ 10% of the nation’s acoustic and digital piano sales, it was extremely effective.

[Doctor Phibes]

My first job was with a small engineering company, there was about 10 of us. Everybody did everything. I did engineering, testing, equipment calibration, packing boxes, making tea, I picked up visitors who needed a drive, we all painted the reception area, occasionally we cleaned the bathroom.

If they paid better I'd never have left. Nowadays they're owned by CSA International, so I rather doubt it's the same.