Samsung business practice - remotely locking customer phones
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A tech vlogger’s angry rant on Samsung remotely locking customers’ phones:
Link to videoHe cites his sources in the video’s description section.
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I didn't either. I thought phone pricing (for identical models) was pretty much the same around the world.
(One the other side, I was reading that a lot of "great" deals on new products are because they are stolen. So, a lot of the people that walk out with tons of merchandise are selling it on Amazon or Ebay or Alibaba, etc. Not saying that is what is happening with the phones here however.)
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In all fairness to the manufacturers, there is a serious issue where every single country has their own very expensive certification processes. Please note that I didn’t say expansive, I said expensive. So the manufacturers won’t have every single batch be certified for everywhere, they will build them to the same standards then pay for the certifications for where this batch is going. So even though the phones going to Mexico are the exact same as the phones going to Zimbabwe, there could be a substantial difference in the costs depending on the certifications necessary (even though both would easily pass). So Mexican authorized dealers wind up paying substantially more. So how do the manufacturers protect their necessary authorized dealers in those countries that are conducting their businesses in the proscribed manner?
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In all fairness to the manufacturers, there is a serious issue where every single country has their own very expensive certification processes. Please note that I didn’t say expansive, I said expensive. So the manufacturers won’t have every single batch be certified for everywhere, they will build them to the same standards then pay for the certifications for where this batch is going. So even though the phones going to Mexico are the exact same as the phones going to Zimbabwe, there could be a substantial difference in the costs depending on the certifications necessary (even though both would easily pass). So Mexican authorized dealers wind up paying substantially more. So how do the manufacturers protect their necessary authorized dealers in those countries that are conducting their businesses in the proscribed manner?
@LuFins-Dad said in Samsung business practice - remotely locking customer phones:
In all fairness to the manufacturers, there is a serious issue where every single country has their own very expensive certification processes. Please note that I didn’t say expansive, I said expensive. So the manufacturers won’t have every single batch be certified for everywhere, they will build them to the same standards then pay for the certifications for where this batch is going. So even though the phones going to Mexico are the exact same as the phones going to Zimbabwe, there could be a substantial difference in the costs depending on the certifications necessary (even though both would easily pass). So Mexican authorized dealers wind up paying substantially more.
This is not how it works in the telecom equipment business as far as government certification is concerned; in this business you certify a particular “model”, a particular “design revision”, rather than a “production batch”.
