Clean it yourself
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https://www.nytimes.com/2023/03/24/travel/hotels-end-daily-cleaning.html?smid=url-share
Guests staying at midlevel hotels run by Hilton, Marriott, Sheraton, Walt Disney World Resorts or other major brands are finding that if they want complimentary daily housekeeping, they need to request it — or clean their own room.
“Cleaning surfaces and changing bedsheets during shorter stays is now quite rare,” said Scott Keyes, the founder of Going (formerly Scott’s Cheap Flights), a website detailing airfare deals. “Oftentimes, it’s only offered during longer stays.”
At Hilton’s brands, such as Conrad, DoubleTree and Embassy Suites, the housekeeping schedules vary, but the majority in the United States now offer opt-in service, meaning guests need to contact the front desk if they want a complimentary room cleaning. “Recognizing some guests may have varying levels of comfort with someone entering their rooms after they have checked in, Hilton offers them the choice and control to request the housekeeping services they desire,” said Kent Landers, a Hilton spokesman.
The last time I stayed in a hotel was at the Palmer House in Chicago. I had to request daily cleaning (on a 3 night stay). I can almost understand the opt-out for daily towel change, but, c'mon...make the beds and empty the trash.
And if you're in New Orleans, leave some pralines on the pillow.
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I like not having them come in every day, I always felt it was a PITA, particularly when I was working in there.
I don't need my towels or trash emptying every day, because I'm a very clean person. Just ask anybody.
I did find it quite funny that the hotel I stayed in tried to sell it as a 'we know you don't want disturbing', when we all know it's because they can't get staff and/or want to save money.
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They took advantage of covid.
During covid they were trying to minimize potential contact and contamination so they said unless you request it, they won’t clean every day.
That made sense in 2020.
They took advantage of the expectation change and kept it in place.
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They took advantage of covid.
During covid they were trying to minimize potential contact and contamination so they said unless you request it, they won’t clean every day.
That made sense in 2020.
They took advantage of the expectation change and kept it in place.
@jon-nyc said in Clean it yourself:
They took advantage of covid.
During covid they were trying to minimize potential contact and contamination so they said unless you request it, they won’t clean every day.
That made sense in 2020.
They took advantage of the expectation change and kept it in place.
Bingo. But even during COVID we weren't nervous about hotels.
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They took advantage of covid.
During covid they were trying to minimize potential contact and contamination so they said unless you request it, they won’t clean every day.
That made sense in 2020.
They took advantage of the expectation change and kept it in place.
@jon-nyc said in Clean it yourself:
They took advantage of covid.
On a related note, I commented that when, about a year ago, Mrs. George and I stayed at the Palmer House, we were disappointed that in-room dining (room service) was not available. We assumed it was a COVID relate staffing issue.
Just checking, it looks like it's still not being offered.
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@Jolly said in Clean it yourself:
Greed or inability to hire staff?
On all the work trips I've been on in the last 18 months, the hotels have felt a bit thinly spread. I'd assumed they were having a hard time finding people, but it's just as possible that they're maximising profits.
They've all offered a cleaning service to anybody who requests it, it just doesn't appear automatically.
Also, the committees I work on have had a harder and harder time getting decent group deals with hotels, who seem more unwilling to offer conference facilities without charging through the nose.
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I remember when you could check your airline baggage for free.
Soon hotels will charge by the cube for ice.
@Copper said in Clean it yourself:
I remember when you could check your airline baggage for free.
Soon hotels will charge by the cube for ice.
These little tricks are just a way to make the initial cost look more attractive. It was never free, we just didn't see it itemized.