Doordash, Grubhub, etc.

[George K]

Very strange experience today.

Mrs. George and I didn't feel like cooking today, so we ordered from a local fast-food place through Doordash.

This was the order:

• Hamburger
• Large (seasoned) fries
• Caesar Salad

Here's what was delivered:

• Chili cheese hot dog (!)
• Small (regular) fries
• Pizza Puff

I contacted Doordash and told them that someone else's order was delivered to me, and I was immediately credited the amount of my order.

Mrs. George really wanted this order, and when I tried to re-order, the vendor was closed.

What?

I checked Grubhub, and, guess what, the vendor was accepting the order.

Since I was a bad boy, I ate the mis-placed dog (it was horrible), I just ordered this:

• Large Seasoned Fries
• Hamburger.

The Grubhub order was just delivered, and all was appropriate.

However, I got a call from the Grubhub driver saying that she also had a Caesar salad that was on my order, so she dropped that off.

What. The. Hell.

Several questions:

1. How is it that a restaurant is closed for Doordash, but open for Grubhub?
2. How is is that an item I ordered via Doordash (the salad) was picked up by Grubhub?
3. Prices for Grubhub are very different from Doordash (about $3 total for this order.

We live in weird times, especially when it comes to fast, crappy, food.

[LuFins Dad]

George, the world is backwards when I had red snapper for dinner and you had a chili cheese dog…

[George K]

@LuFins-Dad said in Doordash, Grubhub, etc.:

you had a chili cheese dog…

Well, it was there, so I ate it.

It was beyond horrible. I mean REALLY beyond horrible.

But, I'll get two days' lunch out of the salad, so, I'm OK with that.

Mrs. George is enjoying her burger, by the way.

[Axtremus]

Used Grubhub maybe 4~5 years ago, that order was all good. Haven’t used Grubhub since.

I don’t remember if I have ever used Doordash.

I used Uber Eats a couple of times this year. Both times the orders were delivered correctly. What I have noticed is that the food is maybe ~$2 more expensive (per dish) when ordered through Uber’s app than when I order directly at the restaurant. I have no idea whether it’s the restaurants that price their dishes higher on Uber, or it’s Uber that’s tacking on the up-charges based on the restaurants’ prices. On top of that, Uber usually add another ~$5 of “service fee” for the entire order, then yet another, separate “delivery” charge. So Uber’s “low/no delivery fee” promotions are rather pointless since the bulk of the fee is in the “service fee” line item anyway.

I do not begrudge these food delivery services make money, just don’t like their pricing/advertising practices that feel gimmicky to me.

[jon-nyc]

Did Grubhub last week for the first time they totally messed up the order. I called and got much of it refunded and reduced the tip from 25% to 5%.

I doubt I’ll use any of them again. I was in a Vrbo on Miami Beach with two boys and I had an evening call and couldn’t go out for food.

[George K]

I may be wrong here, but my experience last night was probably the fault of the driver - she dropped the wrong order off.

However, when an order is partially correct, I think it's the fault of the restaurant. After all, they're the ones who put it in the bag.

Is that right?