I got shot again
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Uncontrollable shit happens, and I understand delays.
"Why is my case late?"
"Because your surgeon is taking all the time it takes for good care for the person ahead of you. I'll tell him to hurry up on you so the next person doesn't have to wait."But you were not given an explanation.
Had you met Dr. Z before the procedure? Personally, I would never let anyone touch me without having had a long conversation beforehand. I've seen this type of shit, and it just pisses me off. There's a lot to be said about personality and trust. If you're just thrown in with someone unknown, that doesn't build trust. Bad docs don't (usually) get sued more than good ones. Untrustworthy ones do.
She was NPO for a local procedure? I can maybe understand that if they were going to be doing something which could compromise the airway. Maybe. But, to say "we're going to sedate you," and then not do it is a ... betrayal of trust. Explain WHY the change in plan. I can see reasons NOT to sedate, but an explanation should have been offered.
Leaving an unattended patient in the hall is a big no-no. Did staff have eyes on her? Did she have access to a call button should she need help?
Did she have significant pain after the procedure before discharge? If so, she shouldn't be discharged.
As @Aqua-Letifer said, no answer on the phone? Unacceptable. At least there should be instructions on how to reach someone.
As you said, Jefferson has a good reputation, but it's crap like this which make you wonder.
I can't wait to read your strongly-worded letter.
And yeah, keep us posted on her progress.
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An absolute shit show and I would be chewing off a manager's ears, relishing every bite.
But...Right now, medicine is in flux, with some places better off than others. There has been a big shift in personnel and a huge increase in travelers.
Does not make for good care.
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For crying out loud.. So sorry MS had to go through this.
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IT, this is worthy of one of your best and strongest communications to voice your righteous outrage at such treatment, or lack thereof, for MS. Is your attorney available to assist with this communication to the medical facility?
Best wishes to MS for relief of her long Covid issues.
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IT, this is worthy of one of your best and strongest communications to voice your righteous outrage at such treatment, or lack thereof, for MS. Is your attorney available to assist with this communication to the medical facility?
Best wishes to MS for relief of her long Covid issues.
️@brenda said in I got shot again:
IT, this is worthy of one of your best and strongest communications to voice your righteous outrage at such treatment, or lack thereof, for MS. Is your attorney available to assist with this communication to the medical facility?
Best wishes to MS for relief of her long Covid issues.
️Thanks to all for the good wishes and insights.
Dr Z called the next morning. Turns out he hadn't been out of the country as Dr P had said, but was leaving for vacay. We're still not clear about the timing issue if he had been there in the morning for the scheduled procedure but a whole series of other scheduling conflicts for the CT tube delayed everything too long... He really should have come up to see us if he were going to do a hand off, tell us what was going on, introduce us to Dr P who is a 6th year musculoskeletal fellow who has done 19 of these procedures under Dr Z's supervision, etc...
Turns out the bad pain is (Deo gratia) not connected but perhaps having been strained on the hard CT table where MS was strapped in a contorted position. Again, no chill pills to relax her?
MS is feeling better. We'll see if the procedure takes -- the timeline is peculiar, like some minor recovery of taste and smell after 12 hours, then it might go away and come back on day 3.
As for complaining or ginning up a lawyer, I don't see any payable damages here -- and lawyers tend to attract lawyers. Dr Z was extremely apologetic, and promised to do a root cause when he returns. We have a laundry list, and if he's interested to fix the problems in his work flow and make a much better patient experience, then MS is the person to talk to: she does operational risk analysis for a living.
Additionally, we want really good relationships with these docs because they are the best hope for MS's healing, which is all we care about. And we want to get into the PRP study, which is being done by the same hospital. We don't want to be seen as the least bit litigious or troublesome. Some things are a lot more important.
Again, thanks for everyone's thoughts and prayers.
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@brenda said in I got shot again:
IT, this is worthy of one of your best and strongest communications to voice your righteous outrage at such treatment, or lack thereof, for MS. Is your attorney available to assist with this communication to the medical facility?
Best wishes to MS for relief of her long Covid issues.
️Thanks to all for the good wishes and insights.
Dr Z called the next morning. Turns out he hadn't been out of the country as Dr P had said, but was leaving for vacay. We're still not clear about the timing issue if he had been there in the morning for the scheduled procedure but a whole series of other scheduling conflicts for the CT tube delayed everything too long... He really should have come up to see us if he were going to do a hand off, tell us what was going on, introduce us to Dr P who is a 6th year musculoskeletal fellow who has done 19 of these procedures under Dr Z's supervision, etc...
Turns out the bad pain is (Deo gratia) not connected but perhaps having been strained on the hard CT table where MS was strapped in a contorted position. Again, no chill pills to relax her?
MS is feeling better. We'll see if the procedure takes -- the timeline is peculiar, like some minor recovery of taste and smell after 12 hours, then it might go away and come back on day 3.
As for complaining or ginning up a lawyer, I don't see any payable damages here -- and lawyers tend to attract lawyers. Dr Z was extremely apologetic, and promised to do a root cause when he returns. We have a laundry list, and if he's interested to fix the problems in his work flow and make a much better patient experience, then MS is the person to talk to: she does operational risk analysis for a living.
Additionally, we want really good relationships with these docs because they are the best hope for MS's healing, which is all we care about. And we want to get into the PRP study, which is being done by the same hospital. We don't want to be seen as the least bit litigious or troublesome. Some things are a lot more important.
Again, thanks for everyone's thoughts and prayers.
@Ivorythumper said in I got shot again:
As for complaining or ginning up a lawyer, I don't see any payable damages here -- and lawyers tend to attract lawyers
Malpractice needs three conditions to be met:
- Harm occurred. Proving "emotional" harm is a steep hill to climb.
- The harm occurred because of acts performed by the physician.
- (and this is most important) The acts performed by the physician were outside the standard of care.
It's good that Dr. Z reached out to you, and that he's going to look into the "workflow" problems. None of these are a big deal, from a medical standpoint. But they are a HUGE deal when it comes to patient care, which was, in this case beyond shoddy.
It was a cluster. Hopefully it'll not recur.
As I said in an earlier post, Jefferson has a great reputation. Hopefully this series of events will provoke some introspection beyond just what the medical outcomes are, and look at the entire patient experience.
Thanks for the update, IT. And, by all means, a strongly-worded letter is appropriate, just for the sake of leaving a trail.
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@brenda said in I got shot again:
IT, this is worthy of one of your best and strongest communications to voice your righteous outrage at such treatment, or lack thereof, for MS. Is your attorney available to assist with this communication to the medical facility?
Best wishes to MS for relief of her long Covid issues.
️Thanks to all for the good wishes and insights.
Dr Z called the next morning. Turns out he hadn't been out of the country as Dr P had said, but was leaving for vacay. We're still not clear about the timing issue if he had been there in the morning for the scheduled procedure but a whole series of other scheduling conflicts for the CT tube delayed everything too long... He really should have come up to see us if he were going to do a hand off, tell us what was going on, introduce us to Dr P who is a 6th year musculoskeletal fellow who has done 19 of these procedures under Dr Z's supervision, etc...
Turns out the bad pain is (Deo gratia) not connected but perhaps having been strained on the hard CT table where MS was strapped in a contorted position. Again, no chill pills to relax her?
MS is feeling better. We'll see if the procedure takes -- the timeline is peculiar, like some minor recovery of taste and smell after 12 hours, then it might go away and come back on day 3.
As for complaining or ginning up a lawyer, I don't see any payable damages here -- and lawyers tend to attract lawyers. Dr Z was extremely apologetic, and promised to do a root cause when he returns. We have a laundry list, and if he's interested to fix the problems in his work flow and make a much better patient experience, then MS is the person to talk to: she does operational risk analysis for a living.
Additionally, we want really good relationships with these docs because they are the best hope for MS's healing, which is all we care about. And we want to get into the PRP study, which is being done by the same hospital. We don't want to be seen as the least bit litigious or troublesome. Some things are a lot more important.
Again, thanks for everyone's thoughts and prayers.
@Ivorythumper said in I got shot again:
And we want to get into the PRP study, which is being done by the same hospital. We don't want to be seen as the least bit litigious or troublesome. Some things are a lot more important.
"Seit night ein troublesucher."
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@Ivorythumper said in I got shot again:
And we want to get into the PRP study, which is being done by the same hospital. We don't want to be seen as the least bit litigious or troublesome. Some things are a lot more important.
"Seit night ein troublesucher."
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@brenda said in I got shot again:
IT, this is worthy of one of your best and strongest communications to voice your righteous outrage at such treatment, or lack thereof, for MS. Is your attorney available to assist with this communication to the medical facility?
Best wishes to MS for relief of her long Covid issues.
️Thanks to all for the good wishes and insights.
Dr Z called the next morning. Turns out he hadn't been out of the country as Dr P had said, but was leaving for vacay. We're still not clear about the timing issue if he had been there in the morning for the scheduled procedure but a whole series of other scheduling conflicts for the CT tube delayed everything too long... He really should have come up to see us if he were going to do a hand off, tell us what was going on, introduce us to Dr P who is a 6th year musculoskeletal fellow who has done 19 of these procedures under Dr Z's supervision, etc...
Turns out the bad pain is (Deo gratia) not connected but perhaps having been strained on the hard CT table where MS was strapped in a contorted position. Again, no chill pills to relax her?
MS is feeling better. We'll see if the procedure takes -- the timeline is peculiar, like some minor recovery of taste and smell after 12 hours, then it might go away and come back on day 3.
As for complaining or ginning up a lawyer, I don't see any payable damages here -- and lawyers tend to attract lawyers. Dr Z was extremely apologetic, and promised to do a root cause when he returns. We have a laundry list, and if he's interested to fix the problems in his work flow and make a much better patient experience, then MS is the person to talk to: she does operational risk analysis for a living.
Additionally, we want really good relationships with these docs because they are the best hope for MS's healing, which is all we care about. And we want to get into the PRP study, which is being done by the same hospital. We don't want to be seen as the least bit litigious or troublesome. Some things are a lot more important.
Again, thanks for everyone's thoughts and prayers.
Glad to hear the main doc is back and working to keep the relationship positive. You are wise to keep things positive for staying in the study program. The bigger picture is important, and now that he's aware, I doubt the doc will allow such mishaps to reoccur.
Please let us know if MS sees improvement from all this. She certainly deserves a good outcome for putting up with such treatment.
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@Ivorythumper So sorry to hear about all of this.
Any updates?
