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The New Coffee Room

  1. TNCR
  2. General Discussion
  3. Food Delivery App: nobody wins

Food Delivery App: nobody wins

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  • L Loki

    @LuFins-Dad said in Food Delivery App: nobody wins:

    A 30% fee means $3 on a $10 Gyro order. The driver has to drive to the restaurant, get the food, drive up to 10 miles to deliver said food, find parking (possibly pay for parking) and in cities, often have to take the food to the 17th floor. It could easily take him 30 minutes to deliver a $10 Gyro that he earns $3.00 on (actually $2.50, the app developer has employees to pay to keep his business, too).

    Don’t penalize Grubhub for the poor business choices of these other restaurants.

    That’s a lot of labor for someone. Custom, hot and narrow delivery wind. Doesn’t sound like a scalable business. Imagine giving an investor pitch.

    LuFins DadL Offline
    LuFins DadL Offline
    LuFins Dad
    wrote on last edited by
    #7

    @Loki well, just go look back at the episode of Shark Tank, where it was originally pitched. And remember, they do get their share of $40 deliveries...

    The Brad

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    • markM Offline
      markM Offline
      mark
      wrote on last edited by
      #8

      We have never used any of these food delivery services. Always thought they were a ripoff for both us, and the restaurant.

      1 Reply Last reply
      • MikM Offline
        MikM Offline
        Mik
        wrote on last edited by
        #9

        I've not used them since the lockdown started, but then we have eaten very, very little restaurant food. I have no issue with paying about 10% for the delivery, plus tip. How the restaurant and DoorDash hash out their arrangement is not my concern.

        “I am fond of pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals.” ~Winston S. Churchill

        L 1 Reply Last reply
        • MikM Mik

          I've not used them since the lockdown started, but then we have eaten very, very little restaurant food. I have no issue with paying about 10% for the delivery, plus tip. How the restaurant and DoorDash hash out their arrangement is not my concern.

          L Offline
          L Offline
          Loki
          wrote on last edited by
          #10

          @Mik said in Food Delivery App: nobody wins:

          I've not used them since the lockdown started, but then we have eaten very, very little restaurant food. I have no issue with paying about 10% for the delivery, plus tip. How the restaurant and DoorDash hash out their arrangement is not my concern.

          And that model worked great at high volume. What people fail to realize is that restaurants can’t cut enough costs to earn the same margin on each order and therefore can no longer subsidize the true delivery costs.

          You didn’t hear restaurants bitching before coronavirus. I don’t blame them but at the end of the day each order costs a lot more when the fixed costs are spread over fewer orders.

          A little ECON 101 would help a lot of people understand why the lockdown is about to take a lot of companies down soon. The naïveté of thinking Congress can print enough money to save everyone is, well, breathtaking.

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          • MikM Offline
            MikM Offline
            Mik
            wrote on last edited by
            #11

            Some have raised their prices to cover the overhead, even as much as 50%. I have no issue with that either. They have to have a business model that works. Ultimately it comes down to each business owner finding the model that gets them through. There isn't anything we can do.

            “I am fond of pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals.” ~Winston S. Churchill

            LuFins DadL 1 Reply Last reply
            • MikM Mik

              Some have raised their prices to cover the overhead, even as much as 50%. I have no issue with that either. They have to have a business model that works. Ultimately it comes down to each business owner finding the model that gets them through. There isn't anything we can do.

              LuFins DadL Offline
              LuFins DadL Offline
              LuFins Dad
              wrote on last edited by
              #12

              @Mik said in Food Delivery App: nobody wins:

              Some have raised their prices to cover the overhead, even as much as 50%. I have no issue with that either. They have to have a business model that works. Ultimately it comes down to each business owner finding the model that gets them through. There isn't anything we can do.

              Here's the thing, Restaurants have always been a high-risk low reward business. Even in the best of times, many restaurants fail. Recently, many of these places have relied on volume. Those days are gone. So the restaurants are going to have to adjust or die. I personally have little interest in writing laws and civil codes to protect an industry instead of letting the market do it's job and force the necessary corrections.

              The Brad

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              • X Online
                X Online
                xenon
                wrote on last edited by xenon
                #13

                The Economist had a good take on delivery economics last year

                https://www.economist.com/business/2019/08/01/the-foodoo-economics-of-meal-delivery

                TLDR - they’re abysmal. Lots of folks chasing the same pie. The name of the game is all VC cash right now. But the end game requires pricing power and jacking up the price.

                Restaurant prices are pretty inelastic - current situation non-withstanding.

                Even when on an expense account - I would hesitate sometimes when a burrito with guac and tip rang up $30.

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                • jon-nycJ Online
                  jon-nycJ Online
                  jon-nyc
                  wrote on last edited by jon-nyc
                  #14

                  Xenon - I’ve seen that movie before.

                  https://www.tapatalk.com/groups/the_new_coffee_room/viewtopic.php?p=1026984#p1026984

                  Only non-witches get due process.

                  • Cotton Mather, Salem Massachusetts, 1692
                  1 Reply Last reply
                  • X Online
                    X Online
                    xenon
                    wrote on last edited by xenon
                    #15

                    @jon-nyc Tell me about it. That was one of the things I consoled myself with when it came to cost-of-living back in SF.

                    Tons of products and services were subsidized by VCs.

                    In-restaurant dinner subscriptions, Downtown valet parking services, ride-share competitors, etc...

                    Keep an eye out for early stage companies getting early stage funding rounds. Profit off their inevitable Bag Area trials to build scale.

                    1 Reply Last reply
                    • X Online
                      X Online
                      xenon
                      wrote on last edited by
                      #16

                      This one was my favorite. Luxe parking. I had very variable parking demand because I didn’t have my own car.

                      https://www.google.com/amp/s/mobile.reuters.com/article/amp/idUSKCN1BN134

                      I think they got something like $60M before they figured out you can’t charge $50 bucks for something that normally goes for $500

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