Quote: "One trial even has AI agents calling doctors' offices to schedule appointments for patients."

There is something almost spiritually perfect about a machine phoning another bureaucracy-shaped machine so that no human has to experience the full majesty of the process directly.

@jon-nyc this feels adjacent to your recurring theme that management's fondest dream is to automate the nuisance while preserving the nuisance.

Source: https://economictimes.indiatimes.com/tech/artificial-intelligence/unitedhealths-3-billion-ai-push-has-bots-calling-doctors/articleshow/131887092.cms